07368575205
Anti Harassment and Bullying
Approved by CPD This course covers the commitments that should be laid out in your company's anti-harassment and bullying policy so as to comply with UK law.
It explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.
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£35pp
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Anti Bribery and Corruption
This course examines bribery and the legislation, measures and procedures that can uncover, control and reduce the impact of this criminal activity. This information is broken down into the following sections; Why corruption and bribery occur, The UK Bribery Act, Anti-bribery policies, anti-bribery management systems and how to deal with bribery in the workplace.
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£35pp
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Anti Money Laundering
This course covers the essential facts about money-laundering, along with the relevant legal aspects and how companies can set up systems and policies to detect and deal with what is a major criminal problem, worldwide.
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£35pp
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Conflict Resolution in the Workplace
Approved by CPD This course will consider what conflict is as well as its impact and role in the workplace.
We will consider some of the triggers for workplace conflict and how it develops before looking at a number of different ways of managing it.
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£35pp
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Customer Service
Approved by CPD This course will start by making it very clear exactly what we mean by customer service, and why it's so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.
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£35pp
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Cyber
Security
Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches.
This short course will explain why cyber attacks and data breaches happen and provide practical advice on how to set up effective defences
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£35pp
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​Developing Good Employee Relations
Approved by CPD This course covers the many benefits good employee relations can bring to an organisation. It explains how to build confidence in management, by sharing the company vision, building strong teams and listening to employee feedback. It examines how a proactive HR presence benefits employee relations. Then looks at the role of employment contracts and the Employee Handbook. The course discusses Performance Management including motivating employees and how best to show your appreciation of their contribution.
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£35pp
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Developing
Teamwork
Approved by CPD This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing conflict. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.
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£30pp
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Disciplinary Procedures
Approved by CPD This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.
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£35pp
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Drug and Alcohol Awareness
This course is intended to provide you with the information you need to understand and spot the signs of drug and alcohol misuse. It covers the legal and social implications for the individual and for your company if you find out an employee is misusing drugs. This course discusses the law, different types of drugs, and policies that can be put in place to protect yourself, your business and your employees.
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£35pp
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Effective Delegation
Approved by CPD This course will start with the essentials - defining exactly what we mean by delegation and why it's so important. It then goes into details about the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to, the process of delegation and much more.
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£35pp
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Environmental Awareness
This online course aims to increase your awareness of major environmental issues and provide an introduction to environmental management systems.
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£35pp
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Equality, Diversity and Discrimination
We’ve all heard and used the words ‘equality’ and ‘diversity’ before but what do they actually mean and how do they affect you as an employer or employee? Well if you take the words on their own they are actually quite different, equality is the state of being equal, especially in rights and opportunities. Diversity is the state of being different or varied. However these 2 things should not be seen as opposite to each other, after all people can be different but they still have the same rights. When it comes to places of work there is legislation in place to ensure that we all meet our responsibilities in relation to equality and diversity... And one way to make sure we meet these responsibilities is through training.
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£35pp
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Facebook for Business
Approved by CPD Facebook is the world's largest social network. With over a billion users it's very likely that a proportion of your target customer audience will have a Facebook account.
This course will look in detail at the use of Facebook as part of your marketing activity.
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£35pp
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Instagram for Business
The course covers the history of Instagram to help you understand how it’s become such a powerful tool for generating sales, reaching new audiences and building brand awareness. In addition to this you will learn how to set up an account and build and optimise a Business Profile.
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£35pp
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Introducing
GDPR
This course is designed for front line data processors and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key players and covers the main categories of personal data and the lawful basis for data processing. Other topics examined include the main Principles of the GDPR and the Rights for Individuals, along with the importance of your Privacy Policy. Finally, there's important information on data breaches; how to avoid them, what to do if one is discovered and how to file a breach report
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£35pp
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Introduction to Emotional Intelligence
Approved by CPD This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence.
It contains a section on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.
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£65pp
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Leadership Skills
Approved by CPD A leader doesn't necessarily have to be a 'manager', but it's difficult to see how a manager could be truly effective without having at least some leadership skills.
This course will introduce you to some of the import techniques and theories that can help you to improve your leadership skills and be more effective in your role.
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£35pp
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Learning Disability Awareness
Approved by CPD This course will start by giving you an overview of some of the common types and causes of learning disabilities and how they affect people. It will touch on how a person centred approach to care will get the best results and look at how management must perform, and at the needs of the individual. I will also discuss overcoming the stigma attached to learning disabilities and much more.
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£25pp
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Licensed Premises Staff Training
This course is aimed at anyone that works on licensed premises and gives them an overview of key topics relating to UK licencing law, responsibilities and penalties for breaching these. It also looks in detail at the issue of age verification including an interactive element to support learning in this area.
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£35pp
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LinkedIn For
Business
LinkedIn is a very valuable tool to find the key decision makers within certain companies. It's used for finding the best point of contact, gaining familiarity with their background before a call or sales pitch and a lot more. Find out how it can be used to enhance your business.
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£5pp
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Managing Meetings
Approved by CPD The course starts with some basic definitions and statistics that outline how important running meetings effectively can be. It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise. Finally, it looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson.
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£35pp
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Managing Occupational Health and Wellbeing
Approved by CPD, This course explains the key elements, procedures and activities involved in successful Occupational Health and Safety Management in the workplace. The course show how professional Occupational Health and Safety Management benefits individuals and organisations.
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£35pp
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Managing Sickness and Absence
Approved by CPD This course will help you to understand the different types of absence and Identify ways of measuring absence.
It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings.
The course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies.
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£35pp
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Negotiation
Course
Approved by CPD This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator.
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£35pp
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Objective Setting
Approved by CPD This course aims to help you write effective objectives that deliver results.
It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting
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£35pp
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Preparing For A Job Interview
Approved by CPD Interviews are two-way processes, where the employer and the interviewee can both decide if they are a good fit. This short course will provide you with some useful tips for how to prepare for an interview including preparing answers to common questions.
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£35pp
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Presentation Skills
Approved by CPD Giving a successful presentation can be one of the hardest parts of many people's jobs.
This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.
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£35pp
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Problem Solving In A Workplace
Approved by CPD This course covers a range of problems that occur in the workplace- and how they can be recognised, controlled and solved.
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£35pp
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Project Management
Approved by CPD This course covers the basic principles of project management and covers some of the tools and techniques you can employ to improve your project management skills.
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£35pp
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Sales
Skills
Approved by CPD The course starts with the basic rules for sales people. It covers cold calling, how to deal with gatekeepers and takes you through a typical face-to-face meeting. It then discusses how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions. It then finishes off by covering negotiations and how to avoid them and includes some methods for closing a sale.
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£35pp
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Search Engine Optiminisation
Approved by CPD This course focuses on the anchor point of your digital marketing strategy which is your website or micro-site.
Here we'll explore search engine optimisation 'SEO' and how you can use this to drive traffic to your website.
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£149pp
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Sexual Harassment in the Workplace
Approved by CPD This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You'll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent. It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations.
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£35pp
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Social Media Marketing
Approved by CPD All about how to get the best out of social media in a business.
Looking at business strategy, business development and the practicalities of employing people and agencies to support your social media activity.
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£149pp
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Stress Management
Approved by CPD Stress is a real problem for both organisations and their employees. It accounts for a significant proportion of work related illness each year. Being aware of the signs of stress, some of the triggers and how to manage them can make a real difference to your well-being and that of people around you.
This course will cover an introduction to stress and why it's a problem, some of the causes of stress and some ways to minimise the risk of stress.
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£35pp
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Supervising Mental Health At Work
Approved by CPD This course will look at supervising stress and mental health at work and show you how to create a good mental health culture in your workplace.
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£35pp
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The Principles of Performance Management
Approved by CPD In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach. In formal terms, performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate. It's about setting achievable goals for the organisation and targets for individuals and teams.
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£35pp
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Time Management
Approved by CPD More often than not, the people who excel in their job, or are high achievers manage their time effectively, in a way that makes them work in a more efficient manner.
This course has been designed to ensure you have the techniques to improve your efficiency, output and ability to function more effectively - whether in your ordinary day or when deadlines loom and the pressure is building.
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£35pp
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Twitter for Business
Approved by CPD Twitter is a social media platform that is used by a wide range of people, from celebrities, who use it to communicate with their fans to companies and brands who can use it to engage their customers and attract new ones.
This courses will look in detail at the use of Twitter as part of your marketing activity.
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£99pp
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